FREQUENTLY ASKED QUESTIONS

 We at PureCare Plus offer individualised therapeutic support in children, and a range of disability support to NDIS participants including in-home support, personal care services, respite care, development of life skills, assistance with travel, community participation and group activities.

 To access our services, you can contact us directly via phone or email to discuss your needs. Alternatively, you can complete our Contact form available on our website. Once submitted, a member of our team will reach out to you to guide you through the next steps. 

We offer therapeutic supports to children up to 9 years old, and disability support work to NDIS participants <65 years old.

PureCare Plus primarily operates in Far North Queensland, including Cairns and Tablelands. Please contact us to confirm service availability in your specific location. 

We value your feedback as it helps us improve our services. You can provide feedback or lodge a complaint by contacting us directly via phone, email, or through the feedback form on our website. All concerns are handled confidentially and in accordance with our policies. 

While our primary focus is on delivering direct services, we can assist you in connecting with reputable Plan Management and Support Coordination providers to help you navigate your NDIS plan effectively. 

You can stay informed about our latest services, programs, and events by subscribing to our newsletter through our website or following us on our social media platforms.